ServiceMatePremium service centre management system Every repair job, tracked from receive to delivery.
ServiceMate is a premium system for service centres: receive devices, assign technicians, use parts from stock, collect dues and see every job and payment in clear reports.
Features
18 features in one system.
- Receive service with a printed receipt
- Search any job by code or customer
- Assign jobs to technicians
- Technician job list and diagnosis report
- Overdue job alerts
- Repair status from receive to delivery
- Due collection
- Parts list, purchase and stock
- Parts used on each job
- Customer records and ledger
- Accounts, cash ledger and profit and loss
- Staff attendance
- Staff performance report
- Service and due reports
- Customers check repair status from your website
- SMS to customers
- Roles for manager, technician and customer support
- Works in Bangla and English
How to get started
1Book a free demoSee it working and ask us anything.
2Choose a packageConfirm and pay the setup charge.
3We set it upWith your data, and we train your team.
4Go liveWith phone and WhatsApp support.
Helpful reading
Terms and conditions
Ordering and payment
- Pay the one-time setup charge to start.
- Pay the monthly server and maintenance charge in advance.
- SMS is not included in the package and is charged separately.
Conditions
- Support hours may change on unofficial holidays.
- Support is not available on weekends.
- Service will be suspended if the monthly fee is not paid within 7 working days.
- We may add or remove features and modules to improve the software.
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Next step
Tell us what is slowing you down.
Send us a few lines about your business or institution. We usually reply within one working day with a clear plan, timeline and cost.